Meet the “recovery business” head on

Time is of the essence when it comes to communications and your business. Especially if you haven’t already thought about what messaging needs to be communicated to the public about your offering.

No matter if you’re reopening your doors, or if you’re unable to reopen at this stage, keeping the community informed is CRITICAL for your business.

With the easing of restrictions in NSW relating to clubs, pubs and bars reopening with an increased (albeit capped) number and intra-state travel which have come into effect this week, your time is understandably focused on keeping your business afloat at the moment.

Pursuit Communications is ready to maximise the effectiveness of your communications.

Whether it’s copy for social media posts, writing and sending a media release or perhaps an internal document for employees, Pursuit Communications will be there to work with your business to stay in touch with those people vital to the success of your business.

 Why do you need to communicate a message? Here are three reasons;

  1. Stay top of mind with customers
  2. Without saying anything who will know what you’re doing?
  3. Realistically, you have to think beyond social media, think of targeting a variety of communications channels to reach a maximum number of people

To get started, simply click here or give me a call on 0407 780 710 to organise an obligation free chat /Zoom call /phone call!

I’m looking forward to hearing from you.

Think the closure of News Corp’s Papers local papers doesn’t affect you? Think again!

Last week News Corp announced dramatic changes to their local papers, after what has been called “a comprehensive review of its assets and observed consumers shifting to online news sources” .

Over 100 of News Corp’s regional and community titles will no longer produce print editions and instead move to digital-only formats. In addition, 14 titles will cease to exist.

You may be reading this post thinking, “yeah, well, I didn’t read the local “rag” anyway”…

Think about the bigger picture just for a minute.

These papers supported local journalists, local photographers, editors and in some instances welcomed high-school or university students for work-experience.

They were the institutions that shared the results of local sporting teams, listed local garage sales and classified listings.

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Collection of News Corp’s local papers (Image: Google)

It was also a FANTASTIC avenue for public relations consultants (like me) to generate exposure for clients on a local level. Having the support of the local community is critical to the success for businesses, especially in regional areas.

While a large portion of titles will move online, stories will likely be behind a paywall, while it’s not confirmed if a digital replica edition will be available on certain days of the week for any of these papers.

If your local paper is transitioning to a digital edition, I encourage you to continue to support those local journalists and provide them with your stories, (if you need assistance with this, we can help!) and achievements. They will, with your input keep our communities educated and informed.

 

 

What the media needs from you now!

The last few weeks I’ve been reaching out to a variety of media contacts across a variety of platforms.

Aside from checking-in with these very valuable associates, I’ve been asking what stories they’re currently working on and will be looking to create in the immediate future.

So, why am I sharing this with you?

Because NOW, more than ever is the time to have your story shared with the media.

Media exposure for your business builds credibility, brand awareness and can assist with sales.

So, to find out what the media are looking for now, I’ve created a free downloadable document.

To download your copy click here. 

Have a read, then get in touch and let us know how we can help your business communicate its message to our media contacts, who are waiting to help your business secure the coverage it deserves.

 

Service highlight: Getting ahead of the curve – What to do in post Coronavirus world… NOW?

As I’ve been progressing through the isolation period, one very important question has been front of mind for me.

What’s next?

It’s a question that can’t be answered on many fronts, however, there are some aspects that CAN be answered.

In the “Getting ahead of the curve” consulting service, there are many aspects that are considered for businesses interested in participating.

We look at:

*Previous activities carried out across advertising, marketing, public relations and social media

*Planned activities prior to COVID-19

*The new goals for your business in a “post-COVID-19” world

*Refining the best channels for communicating your message to get the maximum return on investment for your business

*How to best execute using these channels in plan format (an outline)

PLUS MORE!

But the question remains, why should I do this now when so much remains unknown?

The simple answer is because it’s VITAL to keep planning and forecasting.

Even if these plans have to change, a plan, in any case, is better than no plan at all.

If you’re interested in this one-hour session click here, choose COVID-19 services and the option will be the first one in the list, proceed to fill in your details and you’re booked in!

Now more than ever we need to communicate

I’ve blogged in the past about the importance of saying “thank you” and whenever I meet a potential client (or an exisiting one) we discuss the importance of a variety of communications channels to get their message across to the public.

In this time of COVID-19, NOW more than ever we need to communicate. Staying silent isn’t an option.

That’s not to say that you should be “taking up airspace” online for the sake of it. What you’re saying needs to be planned, it needs to be considerate of your customers and their needs /wants and ultimately it needs to be informative.

Now’s the time to consider an auto-reply in your inbox, stating if you’re operating to regular hours or have adjusted your schedule due to the conditions. You’ll also want to share updates on your social media pages, including the best way customers can reach you.

You should communicate to your customers, suppliers and business contacts any changes to your operating hours and letting them know of any new services /products you have. Communication is key, you never know who you know who might need something your have in stock or that you provide as a service.

Finally, now’s the time to consider updating your header images for your social media pages. Something that summarises your hours (perhaps text overlayed on an image of your product or a relevant image relating to your services).

If Pursuit Communications can be of assistance to help you communicate your new offerings to the media (and generate hype and awareness through media exposure) then get in touch TODAY.

How to prepare for a crisis – UPDATED for Corona Virus

Australia has seen it all this Summer and there’s more on the way! We’ve had everything from Destructive fires, devastating floods, Australia really is the country of extremes and being prepared in a crisis is critical for any business of any size.

In this post, we share our tips so you can take steps NOW so you’re well armed should you face a crisis.

Communication is key even before you start any of our suggestions. Communicate with the office what will be undertaken and that updates will be provided as is necessary.

PLANNING is critical.

You may have to put aside a day to brainstorm and work out who in the office will be responsible for what tasks.

If you’re a solopreneur make a timeline of what steps will be done when. (If you’re in a team this should be included as part of your plan too!)

Think about who will need to be contacted IMMEDIATELY should a crisis or issue occur, then think about the way this will be communicated. You’ll also want to include in your timeline preparation for power-outages (back-up power supply) or damage to equipment and where back-up equipment can be sourced quickly. Think about stock levels what will need to be done with any stock that’s damaged. Think of all eventualities and make sure someone is responsible for an action from start to finish.

You’ll also want to have draft communications to customers, suppliers and staff drafted for a variety of scenarios. Include in this communication copies of out-of-office messages for employees to use, so messaging is consistent across the company. Include in your out-of-office messages how long you expect to be out of action and best contact details for urgent queries.

Finally, but importantly, keep your social media pages updated. You’ll want to have draft posts created for your social accounts too. Again, let your followers know how long you expect to be unavailable and a generic contact address that should be administered by an executive who is able to respond quickly to customers /followers queries.

These are just *some* of the components of being prepared in a crisis or emergency situation.

EDIT: 

In light of the Corona Virus – here are some EXTRA tips;

*Be transparent at all times – let the public know WHEN the next update will be in terms of communications

*Save media releases online for ease of reference for media and general public

*Health of employees and public must be a priority, follow recommendations from local and Federal Governments

*Ensure best contact details for media contact /PR agency are visible on your website

If you’d like Pursuit Communications to assist your business with creating a crisis or emergency plan, contact us today to organise a meeting. 

Consult with someone who knows

When you’re running a business, you want to engage with the best people to get optimum results.

We’ve all heard the saying “You don’t ask a mechanic about your water pipes”, so why would you engage the services of someone who doesn’t understand the PR landscape to help you communicate your message?

Pursuit Communications knows the best media outlets to contact (and the people behind them)  across a wide variety of sectors, including niche “vertical” outlets within a multitude of industries.

It’s knowing “Who’s who in the zoo”, their deadlines, their communication preferences and so many other variables to get your message across to the media and to your desired audience.

It’s also an ability to think creatively, understanding what’s the BEST way to communicate your message to the media and your customers, that’s going to stand out from the rest!

With our first Small Business September offering – a 1:1 phone call, over 30, 60 or 90 minutes, we can cover all of this – and more.

So if you’d like to have a discussion, click here to get started and connect with someone who knows.

 

 

What will you gain from our PR courses?

So you’ve seen us promoting our courses on Instagram and Facebook.

You’re thinking, sure that’s something I might want to explore. (Then register your interest here!)

What will you gain from the courses?

Well, there’s the obvious response… Knowledge.

Pursuit Founder Brooke Simmons has experience across the business to consumer and business to business PR arenas.

She’s represented multinational airlines, multinational FMCG brands, and independent sole-traders. She knows the way to get your individual message heard.

Okay, that’s great, but what else?

Confidence. Confidence in PR is essential, in your brand, and in so many other areas that are covered in both courses.

You’ll also have the opportunity to network if you’re attending one of the public courses. The ability to meet people who are of a similar mindset to you, who want to achieve the same goals. It’s an opportunity to expand your business network.

If you’re ready to learn PR basics click here. 

 

An (overdue) update

If you’ve missed our posts on Instagram and Facebook and indeed our blog posts here there’s been a very good reason.

Our Founder, Brooke was ill (we’ll spare you the horrid details!) and after presenting at her doctor’s clinic with a RESTING heart rate of 175, it was in an ambulance to Gosford hospital.

After two days of examinations, ultrasounds and what felt like millions of questions, Brooke was diagnosed with a kidney infection (which was remedied quickly with antibiotics) and a thyroid condition called Graves Disease.

So, why are we being transparent about this? Especially on a business platform?

A few reasons.

  1. To explain the absence and the fact that as much as Brooke would have liked to have been on an island sipping cocktails, this simply wasn’t the case
  2. To praise the nurses in Gosford Hospital – Brooke has said on numerous times since coming home, it was the nurses care that got her through her hospital stay.
  3. Finally, to let you all know – that there are some exciting developments that Brooke will be releasing in the second half of 2019.

Thank you to our clients for your understanding during this time and to those who are yet to join us, we look forward to sharing with you the next phase of Pursuit Communications.