Think the closure of News Corp’s Papers local papers doesn’t affect you? Think again!

Last week News Corp announced dramatic changes to their local papers, after what has been called “a comprehensive review of its assets and observed consumers shifting to online news sources” .

Over 100 of News Corp’s regional and community titles will no longer produce print editions and instead move to digital-only formats. In addition, 14 titles will cease to exist.

You may be reading this post thinking, “yeah, well, I didn’t read the local “rag” anyway”…

Think about the bigger picture just for a minute.

These papers supported local journalists, local photographers, editors and in some instances welcomed high-school or university students for work-experience.

They were the institutions that shared the results of local sporting teams, listed local garage sales and classified listings.

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Collection of News Corp’s local papers (Image: Google)

It was also a FANTASTIC avenue for public relations consultants (like me) to generate exposure for clients on a local level. Having the support of the local community is critical to the success for businesses, especially in regional areas.

While a large portion of titles will move online, stories will likely be behind a paywall, while it’s not confirmed if a digital replica edition will be available on certain days of the week for any of these papers.

If your local paper is transitioning to a digital edition, I encourage you to continue to support those local journalists and provide them with your stories, (if you need assistance with this, we can help!) and achievements. They will, with your input keep our communities educated and informed.

 

 

What the media needs from you now!

The last few weeks I’ve been reaching out to a variety of media contacts across a variety of platforms.

Aside from checking-in with these very valuable associates, I’ve been asking what stories they’re currently working on and will be looking to create in the immediate future.

So, why am I sharing this with you?

Because NOW, more than ever is the time to have your story shared with the media.

Media exposure for your business builds credibility, brand awareness and can assist with sales.

So, to find out what the media are looking for now, I’ve created a free downloadable document.

To download your copy click here. 

Have a read, then get in touch and let us know how we can help your business communicate its message to our media contacts, who are waiting to help your business secure the coverage it deserves.

 

Instagram Shopping – A new feature

We know you’ve been able to “shop” via Instagram for a while now, but the ability to set up a shop via Instagram is now available (for those that sell physical goods at least!)

There are several boxes you need to tick before you can set up shop, so to speak, including having a linked Facebook page and ensuring your Instagram account is a business account and not a personal account. To read the other requirements click here. 

So, what does this mean for the marketplace?

Well, Facebook /Instagram Shops will also allow small businesses to sell products through Instagram Direct, WhatsApp, and Messenger, and tag products during live broadcasts! Talk about engaging directly with your customers!

Shops are free and easy to create and, most importantly, they’re integrated across Facebook’s many apps, meaning once you’ve set up your shop, it’s going to be available on your Facebook Page and your Instagram profile (and accessible from stories and ads).

It’s the perfect tool for businesses to pivot online, and during a time when that’s needed more than ever, Facebook /Instagram have delivered a solution that helps.

The good news? It’s available in Australia right now, to see where else the service is available, click here.

If you’d like assistance setting up your shop, content for your social media or any other PR or social media service, please get in touch.

 

 

Now more than ever we need to communicate

I’ve blogged in the past about the importance of saying “thank you” and whenever I meet a potential client (or an exisiting one) we discuss the importance of a variety of communications channels to get their message across to the public.

In this time of COVID-19, NOW more than ever we need to communicate. Staying silent isn’t an option.

That’s not to say that you should be “taking up airspace” online for the sake of it. What you’re saying needs to be planned, it needs to be considerate of your customers and their needs /wants and ultimately it needs to be informative.

Now’s the time to consider an auto-reply in your inbox, stating if you’re operating to regular hours or have adjusted your schedule due to the conditions. You’ll also want to share updates on your social media pages, including the best way customers can reach you.

You should communicate to your customers, suppliers and business contacts any changes to your operating hours and letting them know of any new services /products you have. Communication is key, you never know who you know who might need something your have in stock or that you provide as a service.

Finally, now’s the time to consider updating your header images for your social media pages. Something that summarises your hours (perhaps text overlayed on an image of your product or a relevant image relating to your services).

If Pursuit Communications can be of assistance to help you communicate your new offerings to the media (and generate hype and awareness through media exposure) then get in touch TODAY.

The lessons from 2019

I’m writing this on a Sunday morning leading up to Christmas – thinking about everything this year has taught me. What a teacher of the year 2019 has been for me.

2019 was very much the year of priorities – and the major priority for me this year was my health.

I heard a podcast this year that used the saying “Your health is your wealth” and that really resonated with me.

In case you missed it (or you’re new to the blog) I had a few health issues this year that made me hit the “pause” button on both businesses for a substantial amount of time. (You can read more here)

The benefit of this?

I realised where my priorities needed to lie with both businesses. It was in taking a step back, I was actually taking a step forward. It wasn’t easy, as someone who is happiest when her laptop is open, keys tapping away, radio /music playing softly in the background and the cat is purring away on “her” chair, resting and listening to my body was a huge lesson for me.

But it’s enabled me to make some changes and plans for the next 12 months and I’m excited about that.

The next priority lesson I learned was in relation to my time. While I was resting and recovering knowing that I had to let this process take its time. It was on its own schedule and I had to adhere to it.

I’m now working on building a better “timetable” which allows me to focus equally on both businesses, while also giving myself the much-needed rest my body still needs.

Finally, the priority of people in your life. Notifying my clients immediately what was going on and being completely transparent really did help build stronger relationships with them.

My family supported me, cared for me and got me through what was a rollercoaster of a year and I can’t thank them enough.

My friends – you know who you are – your support, words of encouragement and visits were appreciated beyond belief.

So, here’s to a better year in 2020, using these lessons from 2019 and creating more success for my clients, my business, and most importantly a happy and healthy life.

Branding 101

As part of our PR Intermediate course, we dive into the elements that should comprise of a comprehensive business plan.

We know only too well that budgets can be tight, so how do you start?

In this blog post I share some of the key elements of what should be part of your product inventory (and therefore included in your business plan!)

You start with a style guide and keeping it consistent EVERYWHERE. (Sorry for the caps, but it was needed!) What’s a style guide? Well in simple terms, it’s the fonts you’ll use for your business, the size of your logo… all that sort of “stuff”.

If you’re a physical store, does the feel of your store reflect what you’re sharing on socials?

What about your menus-  if you’re a cafe? Do you have details of your socials on there? You want people to share the word right? A little reminder at the bottom is a must.

How about receipts? Invoices? Flyers? Do they all have best contact details for your business, return policy details (if needed), your logo?

If you’re a service-based business, does the tone of your email reflect the nature of your business? Do you have the luxury to communicate in a relaxed tone? Make sure it’s consistent with your business.

Then there are the logos of your business, the business “theme” colours, the way your logos are to be used and oh-so-much more.

Need help with this? Give us a call, we’re happy to have a coffee (face to face or virtually!) and share some more ideas that will specifically help your business reach its goals.

Photo by You X Ventures on Unsplash

Three things you can do before Christmas

It’s little over a month until Christmas Day… You may be thinking, “What else can I do to capitalise on the Christmas rush?”, or you may be thinking – “Eeep, I’ve left it too late, what can I do?”

Never fear… we have three easy to achieve activities for you to get some cut-though before the big day!

ONE: Thank your customers for their patronage this year. If you’re an online store, send a discount code to your email database as a token of gratitude.

Keep your message festive, short, sharp and ensure you include any terms and conditions with your discount code. Now is NOT the time you want to get caught up in any legal matters.

TWO: If you have a bricks and mortar store, have candy canes at reception or at the service counter for your customers. You may also want to reward your customers who visit in December with complimentary services or bonus items.

THREE: Keep in mind people’s budgets. If you’re noticing a lack in sales, don’t panic. Remember there’s always the January sales period, start thinking about what discounts you can offer (now’s a good time to get a head start on stocktake).

If sales are exceeding expectations, why not tell your local press? Get the word out there about what you’ve achieved.

BONUS: Why not offer a percentage of profits to farmers in need or a local charity? You’ll be able to promote your donation once you’ve finalised the total. Think about a cause that’s close to your heart and get started now.

What will you gain from our PR courses?

So you’ve seen us promoting our courses on Instagram and Facebook.

You’re thinking, sure that’s something I might want to explore. (Then register your interest here!)

What will you gain from the courses?

Well, there’s the obvious response… Knowledge.

Pursuit Founder Brooke Simmons has experience across the business to consumer and business to business PR arenas.

She’s represented multinational airlines, multinational FMCG brands, and independent sole-traders. She knows the way to get your individual message heard.

Okay, that’s great, but what else?

Confidence. Confidence in PR is essential, in your brand, and in so many other areas that are covered in both courses.

You’ll also have the opportunity to network if you’re attending one of the public courses. The ability to meet people who are of a similar mindset to you, who want to achieve the same goals. It’s an opportunity to expand your business network.

If you’re ready to learn PR basics click here. 

 

Dedication is not a dirty word

So I’ve had to make a very difficult decision in 2019.

This will be the first time in ten years that Pursuit /Central Coast Chronicle won’t have an internship program running.

Earlier this year, I shortlisted three wonderful candidates, met with them and organised a trial with one. So I was serious (at that stage) about another year of supporting an Intern.

When I was scheduling this trial, I realised I needed to dedicate a full day to this Intern, despite the fact she would only be with me for 3.5 hours.

There was the organisation of tasks before she arrived, (making sure the tasks weren’t too hard and equally not too easy, yet showing her the breadth of responsibilities). Once she arrived, there was explaining how “things work” at Pursuit and Central Coast Chronicle, showing her where everything is saved and then, getting around to some work.

It’s not that I didn’t love this interaction between an Intern and myself and learning to look at things a different way or consider a younger viewpoint.

It really did come down to dedication.

When you have an Intern or a Junior, there’s a lot of explanation that has to go on. If the face to face time is only weekly, that’s a lot of going over the same ground (hopefully only initially). It’s dedicating time and knowledge to someone who is willing to learn, someone who will benefit from your knowledge and you’ll benefit from their participation. It’s explaining the “how’s”, “who’s” and “why’s”.

So often, I’ve had an Intern tell me, “I’m learning so much, Uni doesn’t cover this sort of stuff!”

For me, that’s worth its weight in gold.

I do sincerely hope that in the future, I’ll be able to revisit an Internship program. It may be a program that’s completely different in nature, only time will tell.

I do know when it does happen again, I’ll be completely dedicated to ensuring both the intern, Pursuit Communications /Central Coast Chronicle and our clients all benefit from the experience.