‘At the end of the day people won’t remember what you said or did, they will remember how you made them feel.’ – Maya Angelou
We’re told as children to remember our manners, “Please” and “Thank-You”, yet when as we get older the intent behind them seems to disappear.
Whenever I meet with a Journalist, Editor, supplier, or client (new, potential or exisiting) I always start by saying thank you for your time. Taking time out to meet with anyone should be acknowledged.
It’s the organisation that goes into being prepared for that meeting that should be acknowledged, along with the time out of their day.
I go a step beyond and send thank-you cards to potential clients, to let them know how much I appreciate them taking the time to hear my ideas and consider my PR services for their company.
It’s all about making that person feel valued and appreciated.
Other ways I say “Thank-you”:
- Letting my media contacts know about stories that they may not be aware of – outside of my scope of works
- Taking someone out for coffee /lunch
- Recommending their business to others
- Shout-outs on social media (including liking their posts or sharing their content)
So for now, I’d like to say thank-you to YOU. For reading this, you could have quite easily clicked somewhere else, decided to read another blog post or news site.