Why I might switch to a Google phone

Last week Google released their PIXEL phone. I’ve been reading various blogs about the benefits of the phone.

While THIS BLOG is specifically targeting PR professionals, the reasons for switching to a Pixel could be applied to anyone really.

I really like the idea of being able to search specifically for photos and while you can do this (in limited capacity) with the iPhone, it would appear on the surface that the Pixel takes searching to the next level. (Shouldn’t be a surprise coming from Google).

What features would you like from a mobile device?

-Brooke

 

Issues Management 101

Issues management, it’s enough to make any manager feel ill. Below, we’ve shared some of our top tips for managing an issue when it arises.

Rule 1 – Always have a plan. Get your team together and block out an entire day (yes, you’ll need this long) to consider all possible scenarios that could go wrong at your business. Then come up with a plan for these scenarios. You’ll find that at its core, you’ll have the same basic methodology, it’s simply the messaging or communication that will change. (We can help with that!)

Rule 2- Ensure everyone – yes EVERYONE knows what these plans are, when a new employee starts, induct them with some training which includes issues management. Sure they may never be directly involved, but, preparation is the key.

Rule 3- Update, Update, Update – Every 6-12 months, refresh these plans. Staff may move on, systems may change. Keep it current.

Rule 4 – If it’s related to social media employ the KISS technique. There’s no need to go over the top on social media, be authentic, short and to the point. (for more on social media no-no’s read this)

Rule 5 – Remember we can assist with your issues management planning and management. Contact us today.